Last Updated: June 23, 2026
These Terms of Use (these “Terms”) are a binding agreement between Catena Labs, Inc., a Delaware corporation (“Catena,” “we,” “us,” or “our”), and the business or individual that accepts these Terms or accesses or uses the Services (the “Customer,” “you,” or “your”). “Customer” includes both legal entities (such as corporations and limited liability companies, including single-member limited liability companies) and natural persons acting for business or commercial purposes (such as sole proprietors and individuals operating under a trade name or “doing business as” name). These Terms govern your access to, and use of, the non-custodial wallet functionality made available through Catena (“Catena Account”) and any related websites, application programming interfaces, software, and documentation that link to or reference these Terms (collectively, the “Services”).
By clicking “I agree” (or a similar control), executing an order form or other agreement that references these Terms, or otherwise accessing or using the Services, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you are accepting these Terms on behalf of an entity, you represent and warrant that you have the authority to bind that entity, and “you” and “Customer” refer to that entity. If you are accepting these Terms as a natural person acting for your own business or commercial purposes, “you” and “Customer” refer to you individually. You represent and warrant that you are accessing and using the Services solely for business or commercial purposes and not for personal, family, or household purposes. If you do not agree to these Terms, you may not access or use the Services.
1. The Services; Non-Custodial Wallet
1.1 Overview. The Services provide you with access to a non-custodial digital asset wallet and related functionality, including the ability to generate cryptographic key pairs, view wallet information, and initiate and authorize blockchain transactions through the Catena Account.
1.2 Non-Custodial; What You Control. The wallet functionality is non-custodial. Private keys are generated and secured within secure enclaves; no party holds all of the raw private keys or can use them outside the enclave (“Private Keys”). You control: (i) your Authentication Credentials and the cryptographic authorization (“stamp”) they generate; and (ii) the right to authorize or withhold authorization for any transaction. Because your stamp is required for every monetary transaction, neither Catena nor the trusted execution environment (TEE) provider can unilaterally move, transfer, access, or recover the assets accessible in your non-custodial wallet (your “Digital Assets”) without your authorization. Beneficial ownership of the Digital Assets remains with you, and you bear all risk of loss with respect to those Digital Assets.
1.3 Third-Party Infrastructure. Certain functionality within the Services, including the non-custodial wallet, is supported by third-party infrastructure providers (collectively, including Turnkey Global, Inc., the “Service Providers”). Your use of that functionality is subject to Section 3 below.
1.4 No Financial Services. Catena provides software and technology infrastructure. Catena is not a bank, custodian, trustee, fiduciary, money services business, money transmitter, exchange, broker-dealer, investment adviser, or other regulated financial services provider, and nothing in these Terms or in your use of the Services should be construed to the contrary. Catena does not provide custody of Digital Assets and does not provide investment, financial, legal, tax, or accounting advice. You are solely responsible for determining whether your use of the Services, including the Catena Account, complies with all laws and regulations applicable to you, including any money transmission, money services business, or similar regulations.
1.5 No Fiduciary Relationship. Catena is not your broker, intermediary, agent, advisor, or custodian, and has no fiduciary relationship or obligation to you in connection with the Services. Catena’s role is limited to providing the Services as described in these Terms and the Documentation.
1.6 Changes to the Services. Catena may modify, suspend, or discontinue all or any part of the Services at any time, with or without notice, subject to any separate written agreement between you and Catena. Catena will use commercially reasonable efforts to provide advance notice of material changes that adversely affect your use of the Services where practicable.
2. Eligibility; Accounts; Authorized Users
2.1 Eligibility. To access or use the Services, you must have the full capacity to execute, deliver, and perform under the terms of this agreement. If you are an entity, you must be duly organized, validly existing, and in good standing under the laws of your jurisdiction of organization and capable of forming a binding contract. If you are a natural person, you must be at least eighteen (18) years old, have the legal capacity to form a binding contract, and access and use the Services solely for business or commercial purposes. You must not be a Sanctions Target (as defined in Section 6) or organized, resident, or located in a jurisdiction subject to comprehensive Sanctions.
2.2 Account Registration. To use the Services, you must register for an account (an “Account”). You agree to provide accurate, current, and complete information during registration and to keep that information accurate, current, and complete. Catena may require you to complete identity verification, “know your customer,” or other onboarding and compliance procedures as a condition of access.
2.3 Authorized Users. You may permit your employees, contractors, agents, and representatives, in each case within your organization or acting solely on your behalf (“Authorized Users”), to access and use the Services through your Account. You are responsible for all activity that occurs under your Account and through your Authorized Users, whether or not authorized by you. Each Account may be accessed and used only by the Customer and its Authorized Users, and may not be resold, sublicensed, or otherwise made available to, or used for the benefit of, any third party.
3. Third-Party Infrastructure
3.1 Provider Terms. As a condition of using the functionality supported by a Service Provider, you agree to comply with that Service Provider’s applicable terms of use and privacy policy, as updated from time to time. For Turnkey Global, Inc., those terms are its Terms of Service, available at https://www.turnkey.com/legal/terms, and its Privacy Policy, available at https://www.turnkey.com/legal/privacy, each of which is incorporated into these Terms by reference. Catena will notify you of material changes of which it becomes aware. You are responsible for reviewing those terms as updated.
3.2 Beneficiaries; Hold Harmless. Catena’s Service Providers (including Turnkey Global, Inc.) are intended third-party beneficiaries of the provisions of these Terms that are for their benefit, including the risk allocations, disclaimers, limitations of liability, and hold-harmless provisions, and may enforce those provisions directly against you. To the fullest extent permitted by applicable law, you agree to hold the Service Providers harmless from, and waive and release them from, any and all liability or responsibility related to the risks described in these Terms, including those related to your and your Authorized Users’ Authentication Credentials, Key Export, and any private keys, seed phrases, or access credentials stored outside the Services.
4. Authentication Credentials and Security
4.1 Definition. “Authentication Credentials” means API key credentials, passkeys and other FIDO2/WebAuthn authenticators (including hardware security keys), OAuth and other social login credentials (including OIDC tokens and the linked identity-provider accounts), one-time passcodes delivered by email or SMS, any session credentials issued to maintain an authenticated session, any private keys you export from the Services, and any other codes, secrets, or authentication methods that you or any Authorized User uses to access your Account or any part of the Services.
4.2 Your Responsibility. You are solely responsible for safekeeping all Authentication Credentials associated with your Account, including the Authentication Credentials of all your Authorized Users, and for all activity associated with your Account, whether by you, your Authorized Users, or any third party. You must, and must require all Authorized Users to, use all reasonable means to secure the hardware, software, Authentication Credentials, and email and messaging accounts used to access or use the Services, consistent with customary, industry-standard security practices and the Documentation.
4.3 No Recovery. Neither Catena nor its Service Providers can retrieve, reset, or restore your Authentication Credentials. If you or your Authorized Users lose access to Authentication Credentials, you may permanently and irreversibly lose access to your Account and to the Digital Assets associated with your Private Keys. You are responsible for maintaining secure backups and recovery mechanisms for your Authentication Credentials.
4.4 Notification of Compromise. You must promptly notify Catena if you or any Authorized User knows or reasonably suspects that any Authentication Credentials or other information related to use of the Services has been lost, stolen, or otherwise compromised, or of any unauthorized use of your Account.
5. Key Export
5.1 Functionality. The Services may make available optional functionality that allows you and your Authorized Users to export or make a copy of Private Keys generated by the Services for use with another wallet provider (“Key Export”).
5.2 Sole Responsibility. You are solely responsible for determining whether to enable, disable, and use Key Export, and for doing so strictly in accordance with the Documentation. Following a Key Export, you and your Authorized Users are solely responsible for the security of the exported Private Keys and the Digital Assets they control. Neither Catena nor its Service Providers will secure, or has any responsibility or liability for, any exported Private Keys, and no controls within the Services can be enforced on Private Keys exported outside the Services.
5.3 Hold Harmless. Prior to allowing any Authorized User to export a Private Key, you will require that Authorized User to hold Catena and its Service Providers harmless from any liability or responsibility related to exported Private Keys. You agree to hold Catena and its Service Providers harmless from any liability or responsibility related to your or your Authorized Users’ use of Key Export.
6. Compliance; Sanctions; Anti-Money Laundering; Prohibited Uses
6.1 Sanctions. “Sanctions” means any law, regulation, or executive order imposing economic, trade, or financial sanctions or restrictions administered or enforced by the United States (including the U.S. Department of the Treasury’s Office of Foreign Assets Control (“OFAC”), the U.S. Department of Commerce, or the U.S. Department of State), the United Nations Security Council, the European Union, the United Kingdom, or any other relevant sanctions authority. A “Sanctions Target” is any person or entity that is (a) listed on any sanctions list (including OFAC’s Specially Designated Nationals and Blocked Persons List); (b) organized, resident, or located in a country or territory that is itself the subject of comprehensive Sanctions; (c) owned or controlled by, or acting for or on behalf of, any such person or entity; or (d) otherwise the target of Sanctions.
6.2 Sanctions Compliance. You represent, warrant, and covenant that neither you nor any of your Authorized Users is a Sanctions Target, is dealing with a Sanctions Target. You will not access or use, or permit any Authorized User to access or use, any portion of the Services if you or that Authorized User is a Sanctions Target or is acting for or on behalf of a Sanctions Target. You will implement reasonable controls, including screening, to prevent the initiation of transactions with sanctioned wallet addresses or interaction with sanctioned software, including mixing services or tumbling protocols identified on OFAC’s sanctions lists or otherwise prohibited under applicable Sanctions.
6.3 Prohibited Uses. You will not, and will require your Authorized Users not to, and will not encourage or authorize others to: (a) use the Services in violation of any applicable law, including the Bank Secrecy Act, OFAC regulations, export control laws, AML laws, anti-terrorism laws, or Sanctions; (b) use the Services to launder money, finance terrorism, or otherwise facilitate illegal activity; (c) engage in fraud, market manipulation, or the offer or sale of unregistered securities in violation of applicable law; (d) deploy malicious code, attempt to gain unauthorized access to the Services or related systems, or interfere with or disrupt the integrity or performance of the Services; (e) circumvent any geographic restriction or access control, including through use of a virtual private network, to bypass Sanctions or other controls; (f) collect or store personally identifiable information of other users of the Services without their express permission; or (g) reverse engineer, decompile, or disassemble any part of the Services except to the extent such restriction is prohibited by applicable law.
6.5 Records. Upon Catena’s reasonable request, you will provide information and records required to satisfy Catena’s or its Service Providers’ legal or compliance obligations, including information or documentation relating to your Authorized Users.
7. Risk Acknowledgments
You acknowledge and agree, and will require each of your Authorized Users to acknowledge and agree, to the following:
7.1 Irreversibility and Loss of Access. Blockchain transactions are generally irreversible. Loss of control of Authentication Credentials, including a failure to maintain secure backups or recovery mechanisms, will permanently and irreversibly deny you access to the Digital Assets associated with your Private Keys. Neither Catena nor its Service Providers can reverse a transaction or restore lost access.
7.2 Incorrect Contact Information. Use of incorrect or unsecured email addresses or phone numbers in connection with the Services can result in permanent loss of access to Private Keys and any associated Digital Assets.
7.3 Key Export. The use of Key Export functionality carries risk, including the risk that Private Keys, seed phrases, or credentials stored or managed outside the Services may be lost, stolen, or compromised, resulting in permanent and irreversible loss of access to Digital Assets.
7.4 Provider Availability. If Catena, a Service Provider, or any product or application through which the Services are accessed ceases operations or goes offline, you and your Authorized Users could lose control of and access to the Digital Assets associated with your Private Keys. You are responsible for maintaining the ability to access your Private Keys independently, including through Key Export where available.
7.5 No Deposit Insurance. Digital Assets are not subject to the protections or insurance provided by the Federal Deposit Insurance Corporation or the Securities Investor Protection Corporation.
7.6 Unsupported Networks. Neither Catena nor its Service Providers is liable for any Digital Asset sent to a wallet on an unsupported blockchain network or of an unsupported asset type.
7.7 General Digital Asset Risks. Digital Assets and blockchain technologies involve significant risk, including risks arising from user error, software defects, system failures or downtime, compromised wallets, unauthorized access, phishing, malware, and volatility or total loss of value. The Services remain under ongoing development, which creates technological and other risks, including possible delays in processing transactions.
8. Customer Representations and Warranties
You represent and warrant, on a continuing basis, that: (a) you have the authority and all permits, licenses, registrations, and approvals necessary to use the Services and to conduct your business as it relates to the Services, and you will maintain them; (b) you understand the inherent risks associated with cryptographic systems, blockchain-based networks, and the Digital Assets they support; (c) your use of the Services, and any product or application you develop using the Services, will at all times comply with all applicable laws and with these Terms; and (d) the information you provide to Catena is accurate, current, and complete. You will promptly inform Catena in writing if any of these representations or warranties ceases to be true.
9. Privacy and Data
9.1 Privacy Policy. Catena’s collection and use of information in connection with the Services is described in the Catena Privacy Policy at https://catena.com/legal/privacy, which is incorporated into these Terms by reference.
9.2 No PII in Freeform Fields. You agree not to input personally identifiable information into any freeform fields within the Services.
10. Fees
Fees will be disclosed in the product flow. Please review them carefully. Catena will provide notice of any changes to fees previously disclosed to you, which notice may be in the product interface itself.
11. Intellectual Property
11.1 Ownership. As between you and Catena, Catena and its licensors and Service Providers own all right, title, and interest in and to the Services, including all related software, technology, and Documentation, and all intellectual property rights therein. “Documentation” means the user manuals, technical documentation, and other materials made available by Catena relating to the Services.
11.2 License. Subject to your compliance with these Terms, Catena grants you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Services during the term of these Terms solely for your internal business purposes. All rights not expressly granted are reserved.
11.3 Feedback. If you provide Catena with suggestions or feedback regarding the Services, Catena may use it without restriction or obligation to you.
12. Suspension and Termination
12.1 By You. You may stop using the Services and terminate these Terms at any time, subject to any separate written agreement between you and Catena.
12.2 By Catena. Catena may suspend or terminate your access to all or part of the Services, with or without notice, if: (a) you breach these Terms; (b) Catena reasonably believes that your use of the Services creates a legal, security, or compliance risk to Catena, its Service Providers, or any third party; (c) required to do so by law or by a Service Provider; or (d) you cease to be eligible under Section 2.
12.3 Effect of Termination. Upon termination, your license to use the Services ends and you must cease using the Services. Because the Services are non-custodial, you remain responsible for independently securing and maintaining access to your Private Keys and Digital Assets, including, where available and appropriate, through Key Export prior to termination. Sections 1.2, 1.4, 1.5, 3, 4, 5, 6, 7, 8, 9, 11, 13, 14, 15, 16, 17, 18, and 19, and any other provision that by its nature should survive, will survive termination.
13. Third-Party Services and Blockchain Networks
The Services may interact with, or rely on, third-party services, software, and public blockchain networks that are not controlled by Catena. Catena does not operate or control any blockchain network and is not responsible for the operation, security, or availability of any such network or third-party service, or for any transaction once it has been broadcast to a blockchain network.
14. Disclaimer of Warranties
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITH ALL FAULTS AND WITHOUT WARRANTY OF ANY KIND. CATENA AND ITS LICENSORS AND SERVICE PROVIDERS DISCLAIM ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING ANY IMPLIED WARRANTIES OF TITLE, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, QUIET ENJOYMENT, AND NON-INFRINGEMENT, AND ANY WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE OF TRADE. CATENA DOES NOT WARRANT THAT THE SERVICES WILL BE CONTINUOUS, UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE, OR THAT ANY DEFECT WILL BE CORRECTED. CATENA IS NOT RESPONSIBLE FOR ANY LOSS OF DIGITAL ASSETS OR FOR ANY USE OR MISUSE OF KEY EXPORT FUNCTIONALITY. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES, SO SOME OF THE ABOVE EXCLUSIONS MAY NOT APPLY TO YOU.
15. Limitation of Liability
15.1 Exclusion of Certain Damages. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL CATENA OR ITS LICENSORS AND SERVICE PROVIDERS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR DIGITAL ASSETS, ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICES, WHETHER BASED IN CONTRACT, TORT, STRICT LIABILITY, OR ANY OTHER THEORY, AND WHETHER OR NOT CATENA HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
15.2 Liability Cap. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, THE TOTAL AGGREGATE LIABILITY OF CATENA AND ITS SERVICE PROVIDERS ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICES WILL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU PAID TO CATENA FOR THE SERVICES IN THE SIX (6) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE THOUSAND U.S. DOLLARS (US$1,000).
15.3 Basis of the Bargain. The limitations in this Section 15 are an essential basis of the bargain between you and Catena and will apply notwithstanding the failure of essential purpose of any limited remedy.
16. Indemnification
You will indemnify, defend, and hold harmless Catena and its licensors, Service Providers, and their respective affiliates, officers, directors, employees, and agents, from and against any and all claims, demands, damages, losses, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising out of or relating to: (a) your or your Authorized Users’ access to, use, or misuse of the Services; (b) any product, application, or service you or your Authorized Users develop or operate using the Services; (c) your or your Authorized Users’ violation of these Terms or of any applicable law; (d) your or your Authorized Users’ use of Key Export; or (e) any modification, alteration, adaptation, or implementation of the Services inconsistent with the Documentation. Catena will provide you with reasonable notice of any claim subject to indemnification, and you will not settle any such claim in a manner that imposes any obligation or liability on, or requires any admission by, Catena or its Service Providers without prior written consent.
17. Confidentiality
Each party may have access to the other’s non-public, confidential, or proprietary information (“Confidential Information”). The receiving party will use the disclosing party’s Confidential Information only as necessary to exercise its rights and perform its obligations under these Terms, will protect it using at least reasonable care, and will not disclose it except to those of its personnel and advisors who need to know it and are bound by confidentiality obligations no less protective than those in this Section. This Section does not apply to information that is or becomes public through no fault of the receiving party, is independently developed, or is required to be disclosed by law (provided the receiving party gives reasonable notice where legally permitted).
18. Governing Law; Dispute Resolution; Arbitration
PLEASE READ THIS SECTION CAREFULLY. IT REQUIRES DISPUTES TO BE RESOLVED BY BINDING ARBITRATION ON AN INDIVIDUAL BASIS AND WAIVES YOUR RIGHT TO A JURY TRIAL AND TO PARTICIPATE IN A CLASS ACTION.
18.1 Governing Law. These Terms, and any dispute arising out of or relating to these Terms or the Services, are governed by and construed in accordance with the Federal Arbitration Act, applicable federal law, and the laws of the State of New York, without regard to its conflict-of-laws principles.
18.2 Agreement to Arbitrate. Except as set out in Section 18.5, any and all disputes or claims arising out of or relating to these Terms or the Services will be resolved exclusively through final and binding arbitration, rather than in court. The arbitration will be administered by the American Arbitration Association (“AAA”) under its rules then in effect, which, if you are a natural person, will be the AAA Consumer Arbitration Rules, and otherwise will be the AAA Commercial Arbitration Rules. If you are a natural person, the arbitration will be conducted in the county of your residence, by telephone or videoconference, or on the basis of written submissions, as you elect; otherwise, the arbitration will be conducted in New York, New York, and judgment on the award may be entered in any court of competent jurisdiction.
18.3 Class Action and Jury Trial Waiver. You and Catena each waive any right to a trial by jury and any right to participate in a class, collective, consolidated, or representative action. All claims must be brought in the party’s individual capacity and not as a plaintiff or class member in any purported class or representative proceeding. The arbitrator may not consolidate more than one party’s claims or otherwise preside over any form of representative or class proceeding.
18.4 Pre-Arbitration Notice. Before commencing arbitration, the initiating party will send the other party a written notice of dispute describing the claim and the relief sought. The parties will attempt in good faith to resolve the dispute for sixty (60) days following such notice. Notices to Catena must be sent to Legal@Catena.com.
18.5 Exceptions. Either party may (a) bring an individual claim in small-claims court if it qualifies, and (b) seek injunctive or other equitable relief in a court of competent jurisdiction to prevent the actual or threatened infringement, misappropriation, or violation of its intellectual property or confidentiality rights.
18.6 Severability. If the class action and jury trial waiver in Section 18.3 is held unenforceable, then the entirety of this Section 18 will be null and void, but the remainder of these Terms will remain in effect.
19. General
19.1 Entire Agreement. These Terms, together with any order form or other agreement expressly incorporating these Terms and any policies referenced herein, constitute the entire agreement between you and Catena regarding the Services and supersede all prior agreements and understandings on the subject.
19.2 Amendments. Catena may amend these Terms from time to time. Catena will provide notice of material changes, including by posting the updated Terms with a revised “Last Updated” date or by other reasonable means. Your continued use of the Services after the effective date of the updated Terms constitutes acceptance of the changes.
19.3 Assignment. You may not assign or transfer these Terms, in whole or in part, without Catena’s prior written consent. Catena may assign these Terms without restriction. Any prohibited assignment is void.
19.4 No Waiver. No failure or delay by Catena in exercising any right under these Terms will operate as a waiver of that right.
19.5 Severability. If any provision of these Terms (other than as provided in Section 18.6) is held invalid or unenforceable, that provision will be enforced to the maximum extent permissible and the remaining provisions will remain in full force and effect.
19.6 Relationship of the Parties. The parties are independent contractors. These Terms do not create any partnership, joint venture, agency, or employment relationship.
19.7 Force Majeure. Catena will not be liable for any delay or failure to perform resulting from causes beyond its reasonable control, including acts of God, network or blockchain failures, denial-of-service attacks, labor disputes, governmental action, or failures of third-party providers (including its Service Providers).
19.8 Notices. Catena may provide notices to you by email to the address associated with your Account, by posting within the Services, or by other reasonable means. Notices to Catena must be sent to Legal@Catena.com.